What These Terms Actually Cover
By opening an account with us, you agree to these terms in full. They cover how your account is created and maintained, the payment methods we support — Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and Maybank2u — and how funds move in and out.
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Any deposit you make using a linked e-wallet is subject to the verification steps we apply to confirm identity and wallet ownership. We do not accept transfers from wallets or accounts registered outside Malaysia. These terms also cover how we handle disputes: if a transaction is
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queried, we request the relevant account record and payment confirmation before any adjustment is made. Promotional offers attached to your account are governed by specific conditions listed at the point of offer — those conditions form part of these terms. We may update these terms from
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time to time; when we do, we'll display the revised version here with the date of change. Continuing to use your account after an update means you accept the revised terms. If you have questions about any clause, our support team is reachable via live chat
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at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.